#Checkout team associate walmart professional
#Checkout team associate walmart free

However, you are thus forced to stop servicing the customer you are currently with. In response B, both customers are serviced, and you respond to the customer’s request to speak to you personally. This is not a good response, although both customers are served. In response A, you ignore the customer request by phone to speak to you specifically. In this scenario, you have a conflict between the need to serve two customers. Here’s a sample question from our complete Walmart RAA practice to give you a feel for the real thing:Ĭompetencies: Prioritizing, critical thinking, service orientation Then, you’ll need to choose how you respond to each scenario. Walmart will provide you with a variety of situations that you could encounter as a Retail Associate. This section is essentially a Situational Judgment Test (SJT). #1 Work with Customers/Members and Associates Let's move on to talk about the specifics of the Walmart Assessment Test, with some practical examples. The best answers depict you as the ideal employee Walmart wants in the position you chose. Might seem like a no-brainer, but your answers in this section are just as important, as they show Walmart what kind of a person and employee you are.Ĭontains questions about your personality. General questions about your background and experience. Give the correct change to a customer as quickly as possible. Respond in the best way to everyday scenarios you might encounter while working at Walmart.Īn interactive assessment. Work with Customers/Members and Associates The test contains four sections, which are a mix of personality, situational judgment, and math assessments: Remember that once you fail, you will not be able to retest in six months (!)

Your answers must take into account issues like reliability and consistency, which Walmart looks at behind the scenes.

Good answers on a test for customer service representatives will gain you an F in a test for hourly supervisors.

The best answers change based on position.

As you'll soon see, this path is often misleading.

It is not recommended to answer Walmart's questions based on a hunch or common sense.

Although these videos give an invaluable glimpse into the actual test, you should be very careful when following their advice: Now, I know that some past Walmart candidates have put up YouTube videos with the exact answers they gave to all of Walmart's questions. The Walmart assessment test is another name given to Walmart's most popular current assessment – the Hourly Retail Associate Assessment, which Walmart uses to screen candidates for hourly positions.

#Checkout team associate walmart free

Want to get a feeling for the Walmart Assessment Test? Try this 9-question free practice test:įree Walmart Assessment Practice Test What Is the Walmart Assessment Test?

#Checkout team associate walmart professional

So, hang in there while we go through a more professional overview of each of the 4 sections of the test, and what answers Walmart expects to get. Walmart takes many behind-the-scenes factors into account when they score your test.The best answers to the test greatly depend on your position. There are no single 'correct' answers.You must pass ALL sections of the assessment to get a job at Walmart.Walmart uses other tests for other positions, such as the Teaming Employment Assessment (TEA) for team leads, and Manager Employment Assessment (MEA) for management.Īlthough Walmart will allow you to take the assessment immediately, it is crucial that you do not jump straight into the assessment, and take a while to practice beforehand. Three main reasons: It is used to screen candidates for most of Walmart's hourly positions, such as cashier, front end, order filler, personal shopper, etc. The Walmart Retail Associate Assessment (RAA), often referred to simply as the Walmart assessment test, is the primary challenge to getting hired by Walmart.